Beware of utility scams!

Many electric, water, and natural gas customers throughout the country are being targeted by impostor utility scams each day. Scammers typically use phone, in-person, and online tactics to target customers. Raising awareness and educating customers about scams is Utilities United Against Scams (UUAS) top priority. UUAS will continue to help spread awareness of the suspicious behaviors and the evolving tactics that scammers use to target customers. It is important that customers call their utilities directly to check on the status of their accounts if they are ever unsure about the authenticity of a caller or the identity of a service worker, or if they suspect any fraudulent activity.​

Personally, I do get calls now and then from someone saying that they are calling “calling about your electric bill”. However, they never identify themselves or their company. This makes me sure that it’s either a scam or a telemarketing call so I never call them back. I do know that in Michigan we do have more choices than DTE and Consumers Power for electric service and gas. But if I wanted to make a change, I would do my own research first rather than respond to a telemarketer calling me out of the blue.

For more information:

• Utilities United Against Scams website – information, news
• Consumer’s Guide to Impostor Utility Scams – (PDF)
• About customer choice in Michigan
  • Gas utility alternatives — compares costs and terms
  • Alternative electricity suppliers —